Amman, July 7 (Petra) – The Ministry of Local Administration on Monday announced the results of a nationwide performance evaluation of all 104 municipalities across Jordan, revealing significant disparities in municipal service delivery and operational efficiency.

According to the results, 39 municipalities scored below 50 percent based on set evaluation criteria. The overall scores ranged from a low of 29.5 percent to a high of 85 percent. Only 11 municipalities achieved scores above 65 percent, while the remaining 93 fell below that threshold.

The evaluation was carried out by specialized teams comprising representatives from the Greater Amman Municipality, the Ministry of Public Works and Housing, and the Ministry of Environment, as well as retired experts from the Ministry of Local Administration and joint services councils.

A technical review committee was also formed to ensure quality and fairness in the assessment. This committee included representatives from the Prime Ministry, the Ministry of Local Administration, the Greater Amman Municipality, and the King Abdullah II Center for Excellence.

Field visits were conducted across all municipalities in April and May. Evaluation teams examined several key performance indicators, including sanitation standards, financial management, infrastructure quality, operations management, service delivery, partnership development, and customer satisfaction.

The assessment methodology involved random sampling of official documents, surprise visits to municipal areas, and the distribution of surveys to gauge public satisfaction with both direct and indirect services.

According to the results, Wasatiyah Municipality ranked first in overall performance, followed by Umm el-Jimal Municipality in second place and Salt Municipality in third.

Rounding out the top ten performers were
4. Mu’ab Al-Jadida Municipality
5. West Irbid Municipality
6. Jabal Bani Hamida Municipality
7. Mahis Municipality
8. Ayl Municipality
9. Sahab Municipality
10. Kfarat Municipality

The evaluation is part of a broader government initiative to improve municipal governance, enhance transparency, and ensure better service delivery to citizens across the kingdom.

//Petra// AF

07/07/2025 20:58:23